Our offerings
Consulting
Custom Dynamics 365 development to power your unique business needs. Our team specialises in building tailored solutions within the Dynamics 365 platform—extending functionality, integrating with third-party systems, and creating custom apps and workflows that drive real impact. Whether you need enhancements to existing modules or full-scale development from the ground up, we turn complex requirements into scalable, high-performance solutions that align with your business goals.
Unlock the full potential of Microsoft Dynamics 365 with expert consulting designed to transform your business. Whether you're looking to optimise operations, improve customer engagement, or scale your organization with confidence, our team delivers tailored solutions that align with your unique goals. From implementation and customisation to ongoing support, we help you get the most out of Dynamics 365—so you can drive efficiency, gain actionable insights, and achieve real results.
Development
Service
Comprehensive Dynamics 365 services to support your digital journey. From strategic consulting and custom development to seamless integration and ongoing support, we offer end-to-end Dynamics 365 services tailored to your business. Whether you're starting fresh, optimising an existing environment, or expanding capabilities, our expert team ensures your Dynamics 365 solution is fully aligned with your goals—helping you streamline operations, improve customer experiences, and drive measurable growth.
Technologies
Our expertise on Dynamics 365, Power Platform, Azure and AI can help your business transform & grow.
Dynamics 365 Customer Service
Dynamics 365 Customer Service is a software application designed to automate and enhance customer service operations, allowing organisations to manage customer interactions across various channels, track issues, and improve agent productivity. It features tools like AI-driven insights, case management, and omnichannel communication to deliver personalised customer experiences.
Power Platform
Microsoft Power Platform is a collection of low-code development tools that allows users to build custom business applications, automate workflows, and analyse data. It also offers integration with GitHub, Microsoft Azure, Microsoft Dynamics 365, and Microsoft Teams, amongst other Microsoft and third-party applications. Microsoft Power Platform enables users to streamline processes, gain insights from their data, and build custom solutions to meet their business needs.
Power Platform
AI Agents & Dynamics 365
Transform customer service through automation. Discover how the Case Management Agent for Dynamics 365 Customer Service streamlines case management to reduce handle time and ease the workload on service representatives.
Dynamics 365 Customer Insights
Dynamics 365 Customer Insights helps your organization deliver exceptional customer experiences. It lays the foundation to create truly personalized, responsive, and connected customer journeys across sales, marketing, and service teams.
The combined customer data platform and real-time journey orchestration empower your teams to uncover new insights and deliver personalized customer experiences. Say goodbye to fragmented data and time consuming manual content creation. Boost your creativity with recommended content ideas from Copilot in Customer Insights. Break down barriers for your teams with access to data and target segments.
Dynamics 365 Sales
Empower your sales team with AI tools that help them work smarter and close more deals. Learn how AI enables sellers to:
Exceed customer expectations with personalized interactions.
Improve efficiency and response time using Copilot and agents.
Quickly understand customer needs using real-time insights.
Contact
Get in touch
Phone
info@dynamix365consulting.com
+447344125467
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